Cyber 9 - Privacy Policy

Cyber9 Privacy Policy
Effective Date: [Insert Date]
Cyber9 ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.cyber9.us), use our services, or engage with our communications.

1. Information We Collect
We may collect the following types of information from clients, prospects, and visitors:
A. Personal Information
* Name
* Email address
* Phone number
* Company name and role
* Industry and company size
* Mailing address (if provided for service or billing)
B. Technical & Usage Data
* IP address
* Browser type and version
* Pages visited and time spent on site
* Referring URL
* Form submissions (including questionnaire answers)
* Cookie data (see section 6)
C. Sensitive Information
If required for compliance or consulting services, we may collect:
* Information about your company’s cybersecurity policies and compliance frameworks
* Documents or screenshots voluntarily shared during audits or assessments
We do not knowingly collect or process sensitive personal data (e.g., SSNs, biometric data) unless explicitly required and agreed upon during client engagements.

2. How We Use Your Information
We use collected data to:
* Deliver and improve our cybersecurity services
* Respond to inquiries and support requests
* Provide customized risk assessments and recommendations
* Email you with important updates, offers, or relevant industry alerts
* Schedule consultations and communicate project timelines
* Ensure compliance with applicable laws and contractual obligations

3. How We Share Your Information
Cyber9 does not sell your personal data to third parties.
We may share your information with:
* Vetted third-party service providers (e.g., hosting, CRM, email platforms) only as needed to operate our business

* Compliance partners or subcontractors for service delivery—under NDA or data-sharing agreements
* Law enforcement or legal authorities only when required by law or to protect our legal rights

4. Data Retention
We retain personal and business information only as long as necessary to:
* Fulfill the purposes outlined in this Privacy Policy
* Comply with legal obligations
* Maintain records for compliance consulting engagements
You may request deletion of your information at any time (see Section 7).

5. Security Practices
We implement reasonable administrative, technical, and physical safeguards to protect your data, including:
* HTTPS encryption on all web traffic
* Restricted access to sensitive files and systems
* Data minimization and secure file-sharing practices
* Use of MFA and endpoint protection within our internal environment

6. Cookies & Tracking Technologies
Our website may use cookies, web beacons, and other technologies to:
* Track site usage
* Improve website performance
* Personalize your experience
* Assist with form completion or retargeting ads
You may adjust your browser settings to disable cookies, but this may impact functionality.

7. Your Rights & Choices
You have the right to:
* Request access to your personal information
* Request corrections or updates to your data
* Request deletion of your information
* Opt out of marketing communications at any time
To exercise these rights, email us at: privacy@cyber9.us

8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If we learn we have collected such data, we will delete it immediately.

9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we do, we’ll revise the “Effective Date” at the top. We encourage you to review this page periodically.